Moreno Landscaping works to provide clear communication and quality service for every project. Because landscaping services involve labor, scheduling, and materials, refunds are handled on a case-by-case basis.

Deposits may be refundable if a cancellation is made at least 48 hours before the scheduled service.

 

If materials have already been purchased or work has already started, the deposit may be partially or non-refundable.

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Custom materials, plants, turf, pavers, concrete, gravel, mulch, and other purchased project materials are non-refundable once ordered or delivered.

Refunds are not available for completed services. However, if a customer has a concern about the completed work, they should contact us within 3 days of service completion so we can review the issue and make reasonable corrections when appropriate.

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This policy helps protect both the customer and Moreno Landscaping by keeping expectations clear before work begins.

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